Small Business Call Center Software
Small Business Call Center Software — Simple, Usage-Based, No Per-Seat Fees
SimpleCallCenter helps small teams handle inbound calls professionally — with IVR, routing, recordings, and optional AI features — without per-agent pricing or long-term contracts.
- Unlimited agents (no seat fees)
- Pay only for minutes + optional features
- Built for inbound support & service teams
Why traditional call center tools don't work for small businesses
- •Per-agent pricing grows faster than your revenue.
- •Enterprise complexity slows down setup and adoption.
- •Monthly minimums punish you during slow seasons.
- •Contracts lock you in before you're sure it fits.
Small teams need flexibility, clear billing, and fast setup — not a platform built for 1,000 seats.
Built specifically for small teams
Scale by call volume, not headcount
Add agents as you grow without getting punished. Billing is based on usage — minutes, recordings, and optional AI features.
Set up quickly
Get a professional inbound flow with routing, IVR, voicemail, and reporting — without complicated enterprise deployments.
Everything a small business call center actually needs
Inbound routing & IVR
Route calls by business hours, team, language, or rules — with speech and keypad options.
IVR with speech recognitionCall recording & voicemail
Keep records for training, compliance, and customer follow-up — without extra tools.
Transcription & AI summaries (optional)
Turn conversations into searchable notes and call summaries when you enable AI features.
See AI pricingLive dashboards & reports
Track answered calls, missed calls, wait times, agent activity, and trends.
Multilingual support
Support callers in multiple languages with language-aware routing and menus.
Transparent pricing that works for small budgets
No per-seat fees. No forced bundles. No contracts. Start small and scale naturally as call volume grows.
- Usage-based billing (minutes + optional add-ons)
- Unlimited agents included
- Start with $1 credit
- Cancel anytime
Is SimpleCallCenter right for your business?
Great fit if you:
- Have 2–30 agents handling inbound calls
- Need IVR, routing, recording, and reporting
- Want a predictable, transparent billing model
- Need HubSpot/Zoho workflows (or plan to)
Not ideal if you:
- Need outbound-heavy predictive dialing at scale
- Prefer long-term contracts and seat-based bundles
- Want a "chatbot-first" support model
Start your small business call center in minutes
No contracts. No agent limits. Just clean inbound call handling with optional AI support.