Your real team talks to customers.
Our AI handles the busywork.
SimpleCallCenter is a phone platform for support teams — with unlimited agents, usage-based pricing, and AI that works behind the scenes to flag call issues, summarize conversations, and help your team improve.
Unlimited calls to test and $1 credit for AI Features
Covers call summaries, quality checks, and performance insights.
Calls Keep Flowing
Your shared test number + PIN still works after credit runs out.
CRM Integration Works
CRM Sync Stays On
Test the real platform. No card. No tricks. Just $1 of free AI and full access.
Tired of overpriced call software and fake AI agents?
Most platforms punish you for growing.
They charge per agent, lock you into contracts, and sell "AI agents" that frustrate customers.
SimpleCallCenter keeps it simple: unlimited agents, usage-based pricing, and AI that supports your team (only when you turn it on).
Try the calculator — see what $20/month buys you in real call time.
We built SimpleCallCenter for real support teams — not for replacing them.
Your agents stay human.
Our AI works quietly in the background to:
- •Summarize every call
- •Flag quality issues
- •Provide insights without extra tools or manual review
And the best part?
No per-agent pricing. Ever.
You only pay for what you use — calls, AI, integrations — at some of the lowest rates you'll find anywhere.
Voice calls are just $0.0025 per minute (not a typo).
Inbound US/CA, usage-based, PSTN included for inbound.
Want AI call summaries, scoring, or transcription? Enable them when you need them — billed separately, only if used.
No contracts. No surprise fees. No fine print.
Just honest pricing that doesn't make you feel tricked.
$20/month is enough for most small teams
Replace a business mobile phone with a professional system.
For the $20 minimum, you get ~8,000 inbound minutes (~133 hours)
Turn on recording and you still get ~4,400 minutes (~74 hours recorded)
Plenty unless you're talking nonstop — for less than a typical mobile phone plan.
Pricing Calculator
See how many minutes you can get for your monthly budget
What You Get for $20/month
Set up your own test call center in minutes — no card, no delays, no nonsense.
Get a fully working inbound system in 6 steps — with IVR, agent routing, and your own test number.
- Unlimited users — no per-seat pricing
- Pay only for what you use — calls, AI, and features
- Full platform: inbound routing, internal extensions, fax, AI summaries
- Live test setup in minutes — no card required
- Test the full call flow in under 10 minutes
Try before you commit.
Step 1: Define your team's purpose
Flexible for Teams of Any Size
Perfect for teams who need to handle real inbound calls — without wasting time on setup or fighting clunky tools.
🔹Solo Sellers & Small Teams
Everything you need to sound professional — without sounding like a bot.
- Route by language, topic, or schedule
- Use your laptop or any SIP phone — no extra hardware
- Get AI summaries and transcripts without hiring extra staff
- Set up in minutes, test for free
🔸Growing or Multi-Brand Teams
Scale support without growing your budget.
- Unlimited agents + queues — no per-seat pricing
- Run multiple call centers under one login
- Evaluate calls with AI, assign voicemails, monitor live
- Collaborate across teams with extensions and warm transfers
How does billing work?
💸 No seat fees. No upgrades. Just usage.
Your monthly plan includes usage credit (like $20 or $50), used for:
Inbound/Outbound call minutes
Summaries, transcription, evaluations
Fax + OCR (if used)
After your credit runs out, we simply bill at standard rates — no surprise charges, no seat fees, no upsells.
🧾All Plans Include
- One phone/fax number
- Unlimited agents
- All features (no gating)
- Magic link onboarding
- Full access to AI tools (usage-billed only)
🎁Test for Free
- Create your call center in 6 steps
- Get a shared number + PIN to test live
- Receive $1 credit to try transcription, summaries, and AI scoring
- All real. All free to start. No card required.
What do I get with my plan?
Everything included. No feature gates. No fake tiers. Every plan includes the full platform — only usage is billed.
Call centers need reliable infrastructure to handle incoming calls and connect agents to the system. Businesses typically use a desktop application for daily operations, a phone number for customer contact, and SIP compatibility for existing phone hardware.
Agent Desktop App
Persistent Electron app with calls, follow-ups, voicemails, dashboards — no browser tabs needed
One Included Number
Every call center includes 1 voice + fax number (US/Canada) — more available for $7/mo
SIP Phone Support
Use with softphones or hardware SIP phones — standalone or in parallel with the app
Inbound calls require routing logic to direct callers to the right department or agent. IVR systems handle initial caller input, while queues manage call distribution based on agent availability and business rules.
Smart IVRs
Auto-generated based on your queues and languages. Text-to-speech in 80+ languages. Supports voice commands + keypad input (simultaneously)
Call Queues & Routing
Unlimited queues + schedules. Call waiting, position announcements, voicemail fallback with timers. Voicemails are assignable and trackable ("Processing," "Closed")
Supervisors need visibility into call center operations to monitor performance and provide support. Real-time dashboards show current activity, while coaching tools allow managers to assist agents during live calls.
Live Coaching
Supervisors can listen, whisper, or join live calls. Flagged calls (via AI scoring) shown for review
Live Dashboard
Real-time call activity, agent status, queue metrics — no refresh
Teams need straightforward ways to add new members and enable internal communication. Onboarding should be quick, and agents need to collaborate through transfers and internal calling without external phone numbers.
Magic-Link Onboarding
Send one link, they join instantly with Google or email login. No passwords. App download offered right after sign-up.
Internal Extensions
Every user gets an internal SIP number — agents can transfer, call, and hold each other like a real business.
What Our Customers Say
Real feedback from teams using SimpleCallCenter to handle their calls
Game-changer for our support team!
We migrated from a well-known cloud telephony provider, and the cost of our call handling dropped by nearly 5x overnight. What really surprised us was how affordable the AI features were — call summaries, transcripts, and agent evaluations used to feel out of reach, but now they’re part of our daily workflow. It's not ridiculously cheap, but it's finally priced for growing teams like ours.
— Sarah M.
Customer Experience Lead
Exactly what our team needed!
The desktop app has been a big win for us. Features like preventing the computer from going to sleep and auto-answering made a huge difference — our team stopped missing calls left and right. And even when a call is missed, the follow-up is seamless with transcripts, voicemails, and call notes all in one place. It just works.
— Dan P.
Call Center Manager
We love it
We're a small, inbound-focused team, and every customer matters. We can't afford to hand calls off to AI — and with this platform, we don’t have to. It’s clearly built with human agents in mind. Whisper and eavesdrop features help us support each other in real time, and since there’s no per-seat fee, we were able to make almost the whole staff available to answer calls. The pricing is fantastic, especially for smaller teams that care about quality.
— Melissa K.
Commercial Director