You've Got Questions

There's no catch. You've got nothing to lose except 2–10 minutes of your very valuable time. With simplified login, you'll be dropped straight into a working system — no setup screens, no forms, no fake demo dashboards. We want you to see it for yourself, click around, and test it freely. We're not going to chase you with emails, calls, or surprise pricing. If it works for you, great. If not, no hard feelings.

Most legacy platforms are built on closed, outdated systems that are hard to adapt — and even harder to afford. We built SimpleCallCenter on modern open-source technology that's now more powerful, flexible, and stable than ever — thanks to a global community that's been refining it for over a decade. That gives us the freedom to offer a better product, faster setup, and fair pricing — without sacrificing reliability.

Because your phone wasn't built for business. SimpleCallCenter gives you a professional number, call routing, voicemail, agent sharing, and full visibility — all without replacing your phone. You can even connect your mobile to take calls if you want.

Absolutely. You can create as many call centers as you need — each with its own name, voice menu, and dedicated phone number. A single agent (you) can serve all of them. So even if you're a one-person team, you can look like a full company with Sales, Support, and Billing — all handled through separate lines, but managed from one place.

Yes. You can port your existing number to us, or we can assign you a new one. We'll even help you with the porting process.

Not at all. That's literally the whole point — we built this to free you up from dealing with telecom headaches so you can focus on real work, like making sales, helping customers, or growing your business. No SIP configs. No audio files. No engineers required. Just click, and you're in.

You get a full-featured call center: one phone number, unlimited agents, access to all features, and $20 of usage credit for inbound or outbound calls. That includes real-time monitoring, CRM, smart call routing, call recordings, voicemail, and fully customizable IVRs. You'll also get detailed statistics on every call, agent efficiency, and hotline usage — the kind of reporting that usually costs extra or doesn't exist at all. Honestly, even setting this up with free software would cost you more — and that's before you factor in hosting, setup time, or ongoing maintenance.

About two minutes. Just choose your language, name your hotline, and we'll auto-generate everything — even the phone menu. You can also select from pre-built schedules (like 'Weekdays 9–5') or create your own in just a few clicks. It's all designed to get you live fast, without technical friction.

Yes — but you don't have to. We auto-generate your IVR using text-to-speech based on your selected language and hotline names. You can edit any phrase later.

Nope — we've got that covered. When you update your schedule, business hours, or hotline languages, the system automatically rephrases your voice prompts using built-in text-to-speech. You can reorder languages, adjust menu structure, and even improve speech recognition by adding custom keywords — all without editing audio files. It just works.

Absolutely. You can make outbound calls directly from your browser — just click on any number in the CRM, missed calls list, or contact view. Every call shows your dedicated business number as the caller ID, so customers recognize who's calling. While this platform is built for powerful inbound communication, outbound calling is fully supported in a manual, one-click way. No autodialers or robocalls (yet), but for follow-ups and personal outreach, it's quick, direct, and effective.

No. You can test everything for free using our shared number + PIN system. Pay only when you're ready to go live with your own number.

That's exactly who we built this for. Our mission from the start was to help small businesses grow — to give them the tools usually reserved for big companies, but without the complexity or cost. That said, the system is fully capable of supporting larger teams too. Whether you're solo, scaling fast, or already managing a busy support team, SimpleCallCenter adapts to your size without getting in your way.

Yes! While our built-in browser phone works out of the box, you can also connect traditional SIP desk phones (like Cisco, Yealink, or Linksys) or softphone apps like Acrobits or Zoiper. When a call comes in, every device linked to your account rings in parallel — so whether you're at your desk, on your laptop, or on the go, you won't miss it. Push notifications are supported on mobile if your app allows it. It's all optional, but the flexibility is there if you want it.

Yes — you can use a SIP app like Acrobits or Zoiper with push notifications to stay connected on your phone, even when it's locked or in your pocket. Our browser phone is great on desktop, but mobile browsers tend to sleep, so we recommend using a dedicated app. And when you're back at your desk, every call is recorded and logged — so you can listen to the recording, take notes, or follow up directly from your dashboard.

Not yet — but we're open to it. SimpleCallCenter comes with a built-in mini-CRM, fully integrated from day one. Most teams find it covers everything they need: contact management, follow-up notes, and an issue tracker tied to call history. That said, if you're already using another system, let us know — we're actively collecting requests to prioritize future integrations.

Yes. We use Google authentication, encrypted audio, secure storage, and JWT-based session management. All your data is protected using modern security standards.