Comparison
An Aircall Alternative for Teams Who Hate Per-Seat Pricing
Aircall is a popular cloud phone system — but many small teams outgrow (or get priced out of) per-agent subscriptions. SimpleCallCenter is built for inbound teams with usage-based pricing: you pay for minutes and optional add-ons, not headcount.
- Usage-based pricing
- Unlimited agents
- Inbound-first call center
The short version
When Aircall makes sense
- •You want a seat-based bundle
- •Your team size is stable
- •You don’t mind paying per agent
When SimpleCallCenter fits better
- •You want costs tied to call volume
- •You have seasonal / part-time agents
- •You want to enable AI only where it helps
Aircall vs SimpleCallCenter (at a glance)
This is not a “feature bingo” table. It focuses on what impacts small-team cost and workflow.
| Category | Aircall (typical model) | SimpleCallCenter |
|---|---|---|
| Pricing | Per-seat subscriptions | Usage-based (minutes + optional add-ons) |
| Agents | Cost scales with headcount | Unlimited agents (no seat fees) |
| Inbound routing | Supported | Inbound-first (IVR, queues, voicemail) |
| Recording / AI | Often tiered / bundled | Optional, enable only when needed |
| Best for | Teams who like seat bundles | Teams who want costs tied to usage |
Note: Pricing and packaging can change over time. This comparison reflects the underlying pricing model and workflow fit.
Why usage-based pricing is often better for small teams
- •Seasonal staffing doesn’t blow up your monthly bill.
- •Growth isn’t punished if call volume stays stable.
- •AI and recording can be enabled selectively instead of bundled for everyone.
Try a simpler Aircall alternative
Usage-based pricing, inbound routing, optional AI — and no seat fees.