A Real Business Phone Platform
No Per-Seat Fees.
Test Live with Free Credit.
Unlimited agents, full features, and usage-based pricing. Test your call flow live with a free $1 credit — no card required. Everything included, nothing gated — no per-seat pricing.
Includes $1 in testing credit for real inbound calls and AI features. AI features pause when free credit runs out.
Try It Instantly — No Credit Card Required
Get a fully working inbound system in 6 steps — with IVR, agent routing, and your own test number.
- Unlimited users — no per-seat pricing
- Pay only for what you use — calls, AI, and features
- Full platform: inbound routing, internal extensions, fax, AI summaries
- Live test setup in minutes — no card required
- Test the full call flow in under 10 minutes
Try before you commit.
Step 1: Define your team's purpose
Live Dashboard
Real-time call activity, agent status, and queue metrics
Inbound Flow
Visual call flow builder for routing and IVR configuration
Agent Evaluation
Agent login history and performance tracking
CDR View
View call detail records with AI flags and quality indicators
Call Journey
Track the complete call journey and interaction flow
AI Review
AI automatically reviews and flags calls that need attention
Recording & Transcript
Access full recordings and transcripts for flagged calls
AI Statistics
Comprehensive statistics and analytics on call quality
Built for Teams of Any Size
Perfect for teams who need to handle real inbound calls — without wasting time on setup or fighting clunky tools.
🧑💼Solo Sellers & Small Teams
- Handle support or sales calls professionally
- Route by language, topic, or working hours
- Use your laptop or SIP phone — no hardware required
- Test for free, live, before you commit
🏢Growing or Multi-Brand Teams
- Unlimited agents and queues — no per-seat pricing
- Run multiple call centers under one account
- Assign voicemails, monitor calls, evaluate agents with AI
- Collaborate across teams with internal extensions and attended transfers
How does billing work?
💸 No seat fees. No upgrades. Just usage.
You pick a monthly plan — it comes with included usage credit (e.g., $20, $50, etc.). We bill from that credit first for:
After credit is used up, extra usage is billed at standard per-minute or per-call rates. Simple.
🧾All plans include:
- One phone/fax number
- Unlimited agents
- All features (no gating)
- Magic link onboarding
- Full access to AI tools (usage-billed only)
🎁Test for Free
- Create your call center in 6 steps
- Get a shared number + PIN to test live
- Receive $1 credit to try transcription, summaries, and AI scoring
- All real. All free to start. No card required.
What do I get with my plan?
Everything included. No feature gates. No fake tiers. Every plan includes the full platform — only usage is billed.
Agent Desktop App
Persistent Electron app with calls, follow-ups, voicemails, dashboards — no browser tabs needed
One Included Number
Every call center includes 1 voice + fax number (US/Canada) — more available for $7/mo
SIP Phone Support
Use with softphones or hardware SIP phones — standalone or in parallel with the app
Smart IVRs
Auto-generated based on your queues and languages. Text-to-speech in 188 languages. Supports voice commands + keypad input (simultaneously)
Call Queues & Routing
Unlimited queues + schedules. Call waiting, position announcements, voicemail fallback with timers. Voicemails are assignable and trackable ("Processing," "Closed")
Live Coaching
Supervisors can listen, whisper, or join live calls. Flagged calls (via AI scoring) shown for review
Live Dashboard
Real-time call activity, agent status, queue metrics — no refresh
Magic-Link Onboarding
Send one link, they join instantly with Google or email login. No passwords. App download offered right after sign-up.
Internal Extensions
Every user gets an internal SIP number — agents can transfer, call, and hold each other like a real business.
What Our Customers Say
Real feedback from teams using SimpleCallCenter to handle their calls
Game-changer for our support team!
We migrated from a well-known cloud telephony provider, and the cost of our call handling dropped by nearly 5x overnight. What really surprised us was how affordable the AI features were — call summaries, transcripts, and agent evaluations used to feel out of reach, but now they’re part of our daily workflow. It's not ridiculously cheap, but it's finally priced for growing teams like ours.
— Sarah M.
Customer Experience Lead
Exactly what our team needed!
The desktop app has been a big win for us. Features like preventing the computer from going to sleep and auto-answering made a huge difference — our team stopped missing calls left and right. And even when a call is missed, the follow-up is seamless with transcripts, voicemails, and call notes all in one place. It just works.
— Dan P.
Call Center Manager
We love it
We're a small, inbound-focused team, and every customer matters. We can't afford to hand calls off to AI — and with this platform, we don’t have to. It’s clearly built with human agents in mind. Whisper and eavesdrop features help us support each other in real time, and since there’s no per-seat fee, we were able to make almost the whole staff available to answer calls. The pricing is fantastic, especially for smaller teams that care about quality.
— Melissa K.
Commercial Director